We have well trained, experienced staff, ready and able to provide 24 hour care services tailored to your needs. We are ready to facilitate this tailored care to you whether via Direct Payments or self-funding.
MAXIMISING BENEFITS OF BREAKS
We know the importance to families and carers of Elderly service users/Children and Young People with disabilities, to have the ability to have breaks and respite periods. We have had experience of this and heard the first-hand from families we have assisted in this via Carers Lewisham, Private and local Authority feedback.
Maximising the benefit to the families is largely about generating trust in our services. The way we engender trust in our patrons is through our experience, having staff with a caring nature, competence of care/support workers, being able to show and prove this through training and qualifications and the one-to-one knowledge and relationship our office management build with them.
We have found that, from the feedback of families/ parents/ carers, that without trust in the people caring for their loved one, they are unable to relax and truly enjoy their break/respite. Instead they are racked with worry and never truly enjoy their time away.
For this reason, our Care Team Supervisor is dispatched at the first meeting with family and the care/support worker to ensure that they understand who we are as an agency, our background and commitment to excellence, as displayed in our Care Quality Commission membership, Investors in People Certification and ISO9001 and 14001 awards.
If you would like more information please feel free to contact our team.